About Us

Wakefield Canada Inc. is an industry leading Canadian company that manufactures, distributes and markets category-leading products for the automotive, commercial heavy-duty, and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.

Why Join Us?

• Platinum Member, Canada’s Best Managed Companies
• Entrepreneurial spirit with a focus on Innovation and Collaboration
• Competitive Base Pay and Incentive programs
• Company paid Comprehensive Extended Health and Dental Coverage
• Company Contributed Pension Plan
• Health and Wellness Programs
• Education and Training support
• Diverse and Inclusive Culture
• Employee Focused and Flexible Work Environment
• Active contributor to charities including Canadian Tire Jump Start, Sick Kids Hospital, Daily Bread Food Bank and Women’s Habitat.
• We work hard but we also like to have fun; Summer BBQs, food and ice cream trucks, social activities, contests, ticket giveaways for major sporting events and more!

The Opportunity

The Key Account Manager will be responsible for leading relationships within the Canadian Tire network which includes day to day operations, meeting annual targets, line review preparation, new product launch, and internal communication for the customer needs. The incumbent will also provide key support to the National Sales Manager with analytical requirements and other Canadian Tire business support to maintain and grow Wakefield’s preferred vendor status.

What You Will Do:

• Responsible for relationships and strategy for the business, ensuring a thorough understanding of customer’s needs, requirements, and processes.
• Perform on going analysis to ensure annual targets are met from a gross and net margin perspective.
• Develop in-depth understanding of the complex dynamics of the retail channel and how best to navigate, grow category share and preferred vendor status.
• Manage communications between the accounts and internal teams from a financial, forecasting, marketing, field sales team and execution perspective.
  • Perform analysis based on defined lifecycle management processes and formulate recommendations and implement with cross-functional teams to manage the flow of inventory.
  • Forecast for promotions or sales and develop and recommend exit strategies obsolete sku’s.
  • Interact and collaborate with Customer Care and Supply Chain teams on any issues that may affect future order flow.
• Support data management exercises to deliver performance objectives, including line review analysis, category assortment review and/or vendor changeover
• Provide regular support to the National Sales Manager including weekly reporting, preparation for line reviews and support on communication as needed. Proactively seeks out new business development opportunities including new listings, promotional execution and competitor rationalization.

What We Need:

Competencies:

• Self-starter that works independently, takes responsibility, “owns the job,” and demonstrates integrity in all aspects of the work.
• Able to analyze data and sales statistics into insights and translate results into better solutions
• Ability to acquire a thorough understanding of key customer needs and requirement
• Proven ability to react to unusual or time sensitive request in a professional manner to maintain customer satisfaction.
• Excellent focus and concentration to offset frequently changing priorities.
• Approaches opportunities with a strategic perspective, takes systematic viewpoint, and delivers permanent fix rather than a solving each issue individually.
• Honed prioritizing skills to allow optimal performance for multiple demands in a changing environment.
• Pro-active in anticipating problems and recommending appropriate course of action.
• Able to identify, analyze, react, and plan for change.
• Strong problem solving, negotiating and decision making skills.
• Excellent interpersonal and communication skills.

Education/Experience:

• College or university degree in Business Administration or related field
• 1-3 years of Sales or Account Management experience required. Specific experience related to Canadian Tire preferred.
• Previous experience in sales and providing solutions based on customer needs essential
• Strong Microsoft office expertise including Excel.
• Proven understanding of forecasting systems and processes.

Wakefield Canada strives to provide equal opportunity to qualified individuals with disabilities and, as such, we are committed to offering reasonable accommodation during the hiring process. If you require special assistance or accommodation, please contact Human Resources at 416.252.5511.