Wakefield Canada Inc. is an industry leading Canadian company that manufactures, distributes and markets category-leading products for the automotive, commercial heavy-duty, and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.

Wakefield Canada Inc. has an excellent opportunity for a full time QUALITY PROCESS SPECIALIST. This position is responsible for the safe, productive, and quality compliant activities of the Quality Services Laboratory at the Toronto manufacturing facility.

In this role, you will:

• Ensure the Quality Control of incoming fluid raw materials, finished blended products, and finished packaged products.
• Generate statistical data pertaining to the accuracy and precision of the laboratory equipment and methods.
• Ensure accurate and reliable test procedures and lab equipment.
• Maintain fluid raw material and blended finished product inspection data files.
• Issue Non-Conforming Material Reports and Corrective Action requests.
• Maintains NCMR list, Corrective Action databases in Microsoft Access and Q inventory disposition.
• Ensure compliance to quality procedures and programs as they pertain to the activities at the production floor level. This can include auditing of quality activities such as packaging raw material inspections and in-process production line quality checks.
• Ensure proper identification, documentation, and storage of non-conforming material.
• Manage sample retain shelves in laboratory and contributes significantly to general housekeeping practices of the laboratory.
• Calibrate lab equipment as per schedule. These would include statistics that clearly show the accuracy and precision of all of the laboratory equipment and methods.
• Provide direction and manages performance of the operation personnel with respect to quality inspection activities.
• Work jointly with the Manufacturing department to ensure the consistent and reliable execution of quality checks and programs including the implementation of new quality initiatives.
• Formulate routine additions of raw materials to production in process so as to maintain product quality within established specifications.
• Ensure Raw Material approval / acceptance-based test results compliance to specifications.
• Generate C.O.A.’s for bulk shipments.
• Responsible for the ordering of all laboratory consumables
• Print all work orders for blending, packaging, and filling.
• Execute adjustments to product bill of materials in the MS Dynamics AX – ERP system.
• Review all completed work orders for compliance to quality testing requirements.
• Update QC testing procedures as required such as changes to equipment and/or testing method.
• Conduct lab safety audits.
• Prepare laboratory blends of new formulas, qualification samples and conducts associated lab tests.
• Conduct testing of field / customer samples and prepares detailed reports of analysis.
• Assist with yearly ISO 9001 and 14001 audits of the manufacturing operation.

We are looking for someone who:

• Is a strong multi-tasker and can prioritize time sensitive deadlines and fluctuating demands.
• Is able to anticipate problems and proactively resolve situations before they become larger scale issues.
• Can clearly communicate complex concepts or information.
• Is detail oriented and displays high degree of accuracy.
• Can get things done through collaboration and teamwork.
• Has a high aptitude for learning new concepts and staying current in an ever-changing environment.
• Is flexible and able to make independent decisions quickly. 
• Demonstrates collaboration and mentoring skills. 
• Analyzes customer complaint samples and provide comprehensive analytical test reports. 
• Investigates and provides effective solutions to Quality System failures such as packaging line defect rate, 1st blending failure rate, standard operating procedure failures.
• Demonstrates strong knowledge of blending process, filling and packaging equipment is an asset. The incumbent of this position will be required to assist in the diagnosis of process related quality issues.

 Now the real important stuff… What’s in it for you?

• A full-time, permanent position with a very competitive total compensation package, commensurate with experience
• Amazing group benefit coverage available to you on the first day on the job, with an additional $1000/year for mental wellness.
• 6% bi-weekly employer contribution to company pension plan. 
• $400 annual fitness/wellness reimbursement for things like gym memberships, a personal trainer, weight loss programs, running clinics, golf lessons etc.
• Vacation and floater days.
• Discount Oil Program
• Free Mr. Lube Oil Change
• A fun, exciting work environment that loves to celebrate our amazing team. We have BBQs, ticket giveaways for sporting events, Holiday parties and other celebrations, food and ice cream trucks, lunch and learns and much, much more.  

At Wakefield Canada Inc., we are dedicated to inclusion and collaborative work. It’s important to us that we have a diverse team with a variety of skills and abilities from the top down. Everyone’s diversity inspires creativity and drives innovation in our organization. We are committed to building a team that is representative of different backgrounds and perspectives, and we encourage applications from all candidates who represent the full diversity of communities across Canada.

Reasonable accommodations are available during the hiring process. If you require special assistance or accommodation, please contact Human Resources at 416.252.5511.