Position Title: Warehouse Supervisor, Central Region Afternoons
Department:  Supply Chain – Distribution and Warehouse
Reporting Manager: Supply Chain Manager, Central Region

Why Wakefield Canada?  Lead. Grow. Make an impact.
Join a purpose-driven, Canadian-owned company—The exclusive manufacturer and distributor of Castrol branded lubricants in Canada, one of the world’s most recognized brands. Step into a high-impact leadership role where innovation, integrity, and people come first. We’re growing fast—and so will you. Join an empowered high-performance team where our greatest asset is our people and ability to move fast.

Competitive compensation, benefits, and rewards. Real influence.

Let’s build something great—together

About Wakefield Canada
Wakefield Canada is the exclusive distributor of Wakefield and Castrol premium lubricants in Canada. A trusted industry leader, we deliver innovative, high-performance solutions across automotive, heavy-duty, and industrial sectors. Our commitment to excellence, customer satisfaction, and a strong performance-driven culture has made Wakefield a top-tier workplace and partner of choice nationwide.

Job Summary:

The Supply Chain team is charged with the task of ensuring products ae safely delivered to customers in a timely and cost-effective manner.  The Distribution Supervisor plays a key role in managing the people and processes surrounding the distribution of products, providing administrative, operational and analytical support to the Central Region operations.

Key Accountabilities:

• Supports the day-to-day operations in the Central Region.
• Responsible for order management in the Region, including but not limited to:
  • Collaborate with the Demand Planning team in Toronto on inventory and stock transfers to ensure a smooth flow of product to all Regions.
  • Manage open orders and on time delivery working closely with the warehouse operations and working with the ERP system – Microsoft AX.
  • Provide assistance with lost or problem orders and investigate the cause and initiate corrective action.
  • Review orders in AX, release orders from WMS or make adjustments in the system as required.
  • Collaborate with dispatcher to request/recommend any adjustments needed for delivery schedules to ensure delivery efficiency and excellence.
  • Ship confirms in a timely basis to ensure up to date and accurate inventory and delivery information.
  • Coordinating logistics with 3^rd party carriers as required.
  • Assist the Customer Care team with inquiries/requests such as special customer requests/requirements, estimated time of arrivals, inventory inquiries, etc.
• Strong focus on process management to ensure efficient and effective operations and identify and implement initiatives or process improvements to drive continuous improvement.
• Provide back-up support to Supply Chain Manager, Central Region as required.
• Provide leadership to the warehouse staff.  Work with employees to coach, train, and counsel as necessary to ensure a cohesive, efficient, and team driven workforce.
• Ensure proper health and safety practices and procedures are followed.
• General office and administrative support as required.  Support with special projects as required.

Key Competencies:

• Customer focused and dedicated to exceeding the expectations of internal and external clients.
• Strong analytical skills with excellent attention to detail.
• Proven track record of problem solving and process improvement.
• Self-starter with strong desire to see results.
• Excellent interpersonal skills and communication skills (verbal/written).
• Ability to influence, coach and develop others.
• Strong decisions making skills with the ability to work in fast-paced operations with demanding schedules and deadlines in an environment where superior customer service is paramount.
• Takes responsibility to “own the job’ and is able adapt and be flexible to change to “flow to the work”.
• Ability to identify areas of opportunity for continuous improvement and implement solutions to drive efficiencies.
• Strong organizational skills with the ability to prioritize and manage varied, time sensitive workloads.

Direct Managerial / Supervisory Responsibility

• Responsible for the supervision and development of warehouse staff.

Education / Experience:

• Post secondary diploma or degree in a related field. 
• A minimum of 3-5 years in a Supply Chain or logistics support role. 
• General knowledge of Supply Chain concepts and applicable provincial legislation.
• Strong Microsoft office skills including Excel. 
• Experience working with an ERP or WMS - experience working with Microsoft Dynamics would be an asset.

Working Conditions:

• Office environment.
• Occasional in-field (warehouse) work which would require the use of all necessary PPE.

Join a purpose-riven, Canadian-owned company where you’ll be part of a team that moves fast, and makes a real impact—backed by a global brand and competitive rewards.