About Us

Wakefield Canada Inc. is an industry leading Canadian company that manufactures, distributes and markets category-leading products for the automotive, commercial heavy-duty, and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.

Why Join Us?

• Platinum Member, Canada’s Best Managed Companies
• Entrepreneurial spirit with a focus on Innovation and Collaboration
• Competitive Base Pay and Incentive programs
• Company paid Comprehensive Extended Health and Dental Coverage
• Company Contributed Pension Plan
• Health and Wellness Programs
• Education and Training support
• Diverse and Inclusive Culture
• Employee Focused and Flexible Work Environment
• Active contributor to charities including Canadian Tire Jump Start, Sick Kids Hospital, Daily Bread Food Bank and Women’s Habitat.
• We work hard but we also like to have fun; Summer BBQs, food and ice cream trucks, social activities, contests, ticket giveaways for major sporting events and more!

The Opportunity

The Systems Administrator will manage and tune in-house hardware and software systems to ensure high levels of availability and security of the supported business applications. The incumbent will also participate in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

What You Will Do

Acquisition & Deployment

• Coordinate with Manager IT Infrastructure and Integration Specialist, considerate business applications, system integration, and database administration functions to implement optimum solutions that utilize industry best practices to meet corporate objectives.
• Deploy and maintain workstations, servers, printers, scanners, firewalls, group policies, encryption systems, and all host security systems.

Operational Management

• Configure, implement, troubleshoot, update, and maintain production and administrative computing system hardware and infrastructure.
• Deploy, maintain, troubleshoot, and administrate Linux(centos/ubuntu) and Windows Servers.
• Setup, troubleshoot and administrate Linux and windows services/applications like DNS, DHCP, FTP, SSH, VPN, RDP, Active directory, Group policies, WSUS, Intune, MDM etc.
• Installing and configuring end user hardware devices, operating systems and applications
• Provide day to day support and administer MS Office 365 application suite
• Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance.
• Manage input/output fleet, including laptops, tablets, cell phones, printers/scanners.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance.
• Perform security audits.
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
• Provide backup support to network administration on network related issues, asset management and related documentation.
• Analyze system, server, application, network, and input/output device performance.
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
• Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
• Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.

Strategy & Planning

• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.

What We Need

Competencies

• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
• Ability to conduct research into hardware and software issues and products as required.
• Ability to present ideas and solutions in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Skilled at working within a team-oriented, collaborative environment.

Education/Experience

• College diploma or university degree in the field of computer science with 5-10 years relevant work experience.
• Preferred Certifications:
  • Microsoft: Azure Fundamentals
  • Microsoft 365: Modern Desktop Administrator, Security Administrator, Enterprise Administrator and/or Teams Administrator
  • Microsoft: Identity and Access Administrator
• Working technical knowledge of network, PC, and platform operating systems, including Windows 10, Windows Server 2012 or newer, SQL Server 2012 or newer
• Extensive application support experience with Microsoft 365 including SharePoint and Teams.
• Working technical knowledge of current systems software, protocols, and standards, including Active Directory / Azure Active Directory
• Working knowledge of local area network administration.
• Hands-on software and hardware troubleshooting experience.
• Experience documenting and maintaining configuration and process information.
• Knowledge of applicable data privacy practices and laws.

Wakefield Canada strives to provide equal opportunity to qualified individuals with disabilities and, as such, we are committed to offering reasonable accommodation during the hiring process. If you require special assistance or accommodation, please contact Human Resources at 416.252.5511.