ORGANIZATION SUMMARY:
Wakefield Canada Inc., is a privately owned Canadian company that markets, distributes and manufactures category leading products for the automotive, commercial heavy-duty and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.

In 2020, Wakefield will celebrate its 15th anniversary as the exclusive Canadian marketer of Castrol lubricants. With coast-to-coast distribution and warehousing, and a large dedicated sales force, Wakefield provides exceptional service and innovative solutions to more than 5,000 customers in all segments, including retailers, warehouse distributors, automotive and heavy duty jobbers, franchised and independent installers, quick lubes, fleet companies, new car dealers and Original Equipment Manufacturers (OEM).

Wakefield Canada Inc. is recognized as a Platinum Member with the Canada’s Best Managed Companies program. This accomplishment puts Wakefield amongst the best-in-class of Canadian owned and managed companies, demonstrating clear strategy and vision, capability, and commitment to talent.

JOB SUMMARY:
The Shipping Specialist is responsible for the receipt, storage, retrieval, and timely dispatch of products. This includes managing inventory controls and arranging goods to maximize productivity levels. The Shipping Specialist ensures the product is safely delivered to customers in a timely and cost-effective manner by supporting the processes surrounding the distribution of product across shifts.

KEY ACCOUNTABILITIES:

• Schedule inbound appointments for receipts and/or pick ups.
• Administer customer inquiries or returns.
• Receive and store products from internal suppliers and post the movement of goods.
• Prepare all shipping documentation and forward this information to support close cooperation for the national supply chain.
• Generate and distribute monthly receipts and reports to show current POS shipping quantities.
• Provide assistance with lost or problem orders, investigate cause and initiate corrective action, prioritize orders and demonstrate the confidence to make business decision.
• Timely inventory adjustments to ensure inventory accuracy.
• Weekly review of customer fines for approval/dispute.
• Work with warehouse team to perform weekly cycle counts.
• Participate on a team with Demand Planning, Customer Care and Manufacturing operations to facilitate the smooth flow of goods through Wakefield Canada’s supply chain. Attend daily production meetings to coordinate inventory requirements and availability.
• Optimize Warehouse to utilize space and maximize productivity and efficiency. Maintain the warehouse to meet safety regulations and ensure processes and procedures are followed.
• Identify and help implement process improvements to support efficient and effective operations.
• Ensure that all WHMIS and HSSE regulations are adhered to.
• Participate in TDG (Transporting Dangerous Goods) training every 3 years.
• Special projects as required.

KEY COMPETENCIES:

• Strong multi-tasking and prioritizing abilities to meet time sensitive deadlines and fluctuating demands.
• Ability to anticipate problems and proactively resolve situations before they become larger scale issues.
• Superior written and verbal communication skills with the ability to clearly communicate complex concepts or information.
• Detail oriented and displays high degree of accuracy and analytical skills
• Professional attitude together with a drive to get things done through collaboration and teamwork.
• Flexible and able to make independent decisions quickly.
• Quick-thinking and decisive when dealing with time sensitive matters.
• Proven ability to initiate & improve work processes to increase efficiencies

EDUCATION/EXPERIENCE:

• College or University degree in Supply Chain or related Business field.
• A minimum of 3-5 years Supply Chain experience, including inventory management
• Previous experience in a warehouse environment.
• General knowledge of Supply Chain concepts and applicable provincial legislation.
• Strong Microsoft Suite and Internet navigation skills.