Wakefield Canada Inc. is an industry leading Canadian company that manufactures, distributes and markets category-leading products for the automotive, commercial heavy-duty, and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.
 

Wakefield Canada Inc. has an opportunity for a NATIONAL ACCOUNT MANAGER. The purpose of the National Account Manager is to maximize sales and profit for assigned Accounts as well as prospecting new national account business within their channel of focus.  This role will develop and implement account sales strategies and lead the execution within their channel. They will be responsible for working with Regional Sales Managers and field sales against account opportunities, engaging the required Wakefield resources (sales, marketing, senior management) to effectively develop and close opportunities, and ensure excellence in partnering and servicing new key accounts to Wakefield.  In partnership with Marketing, this position will be accountable for ensuring that the program offering and product positioning evolves appropriately to the evolving marketplace for the unique needs of the accounts in their channel.

 

In this role you will:

• Develop and execute comprehensive account plans that help achieve business objectives for both Wakefield and the customer. Drive revenues and market share by developing target key accounts and a pursuit strategy for each key account, and identifying/navigating complex decision-making networks within accounts. 
• Engage regional sales management and the field sales force to prioritize sales activity and tactics regionally, ensuring a coordinated selling approach. 
• Partner with marketing and senior Wakefield leadership to develop and deliver compelling customer presentations, and/or unique offerings as appropriate to individual account pursuit.  Align internal resources and build consensus on customer solutions which are aligned to Wakefield’s strategic objectives.  Ensure ongoing partnering with Supply Chain to ensure clear plan for ability to deliver against sales commitments during proposal development.
• Ensure consistent framework of legal contracts supporting general product offering, and accountable for engaging appropriate Wakefield decision-makers to adapt for unique circumstances as required.
•  In partnership with Marketing, responsible for the development and execution of program offerings unique to key accounts or prospects, working as appropriate with the appropriate cross-functional resources, to build market momentum and secure market share. 
• Ongoing oversight and key account management responsibility for key account performance, problem-resolution, broadening/deepening planning at highest levels of excellence, working collaboratively with Wakefield resources to ensure premium customer experience with Wakefield organization.
• Special projects and participation as required.

We’re looking for someone who:

• demonstrated seasoned key account development (national/significant) and account management skills and abilities.
• has strong presentation, written, and oral communication skills required for interaction with internal and external clients.
• has strong financial acumen and negotiating skills.
• is a conceptual and strategic thinker.
• is energetic, motivated, enthusiastic, and driven by results.
• demonstrated excellence in customer relations at all levels within complex organization.
• has the ability to creatively solve problems with a mutually beneficial result for client and Wakefield.
• has proven ability to multi-task, prioritize, and manage varied, time sensitive workloads.
• is customer focused and dedicated to exceeding the expectations of internal and external clients.

 

Qualifications:

• Bachelor’s degree in Business Administration with a specialization in Marketing or a related field.
• Minimum of 8 years’ experience in Sales or Marketing with experience in complex account development.  Experience selling and implementing new initiatives with major accounts in this channel is an asset.
• Demonstrated ability to develop and manage large B2B and B2C accounts.
• Previous experience with Quick Lubes and Automotive Service Providers. 
• Proven account development, onboarding, and account management skills including strategic planning and execution, creativity, communication, and administration.
• Proficient at generating specific customer-based opportunities through regional and national analysis.
• Excellent Microsoft Suite experience.  Experience using a CRM preferred.  Willingness to learn and manipulate customer specific software to provide insight into the business and identify gaps and areas for improvement.
• Significant travel is a requirement of the role. 

 

Now the real important stuff… What’s in it for you?

• A full-time, permanent position with a very competitive total compensation package, commensurate with experience.
• Amazing group benefit coverage available to you on the first day on the job, with an additional $1000/year for mental wellness.
• 6% bi-weekly employer contribution to company pension plan. 
• $400 annual fitness/wellness reimbursement for things like gym memberships, a personal trainer, weight loss programs, running clinics, golf lessons etc.
• Covered cost of professional dues in support of continued personal development.
• Vacation, floater and community days.
• DISCOUNTED Castrol Oil and Oil change program.
• Working for a company that is an active contributor to charities including Canadian Tire Jump Start, Sick Kids Hospital, Daily Bread Food Bank and Women’s Habitat.
• A fun, exciting work environment that loves to celebrate our amazing team. We have BBQs, ticket giveaways for sporting events, cultural celebrations, food and ice cream trucks, lunch and learns and much, much more.   

 

IMPORTANT NOTICE: Wakefield Canada will be relocating our office to Mississauga by the end of 2025. Successful candidates should be open to the upcoming relocation and the opportunities it will bring.

At Wakefield Canada Inc., we are dedicated to inclusion and collaborative work. It’s important to us that we have a diverse team with a variety of skills and abilities from the top down. Everyone’s diversity inspires creativity and drives innovation in our organization. We are committed to building a team that is representative of different backgrounds and perspectives, and we encourage applications from all candidates who represent the full diversity of communities across Canada.

Reasonable accommodations are available during the hiring process. If you require special assistance or accommodation, please contact Human Resources at 416.252.5511.